FAQs for Employers
We’re sure that you have a million questions, and we’re here to answer them. Click on the section where you need answers, or scroll through for a comprehensive overview of the most common questions from our clients.
Account management
1. How can I tell if a Seller is on or offline?
The small circle next to each Onlinestaff.net username lets you know if the freelancer you’ve worked with is online or offline (green is online; grey is offline). Whether logged in via desktop or mobile, you can quickly see which Seller is available for an immediate response. Find a freelancer’s status on their profile, in your inbox/order conversations, and on Sellers’ Gig pages. You can filter the marketplace results according to each freelancer’s availability—from the Categories, Subcategory, and advanced search pages.
2. How do I change my notification settings?
Manage your notifications using the mobile app or the desktop site.
- Mobile: Menu > Settings > Scroll down to Notifications > Enable/disable the notifications you would like to receive.
- Desktop: Click your Profile Picture > Settings > Notifications > Enable/disable the notifications you would like to receive.
