FAQs for Seller

Find all the answers you need for some of the frequently asked questions for Onlinestaff.net Sellers.

Account management

1. Is my personal information safe?

We care about your privacy. You can read our Privacy Policy here for more information on your personal information. The Privacy Policy is part of our Terms of Service.

2. How do I change/reset my password?

You can change or reset your password via your security settings.

1. Log in - click on your Profile picture - Settings - Security.

Learn more with Password, security question, and two-factor authentication.

3. How do I close my account?

We hate to see you go, but if you insist, you can learn more about the process with How to deactivate or permanently delete your account.

4. What is “online status”?

The online status is indicated by a small green circle next to the username, which lets you know that the user is currently logged in to Onlinestaff.net website or mobile application.

The online user status is visible in various areas, such as the profile, conversations, and Gig pages. On the category, subcategory, and advanced search pages, you can filter the marketplace results according to users who are online.

Learn more about defining your online status with Account and profile settings.

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Tickets

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