How You Get Payment

We understand that knowing when you’ll get paid is important for planning and peace of mind.

The time when your earnings become available depends on the type of payment — hourly, fixed-price, for a Project Catalog project, or a bonus:

  • Hourly contracts are based on a weekly billing cycle. The weekly billing period ends on Sunday. Your funds will be available 10 days later (the following Wednesday). Some contracts are eligible for faster payments. Learn more here.
  • Fixed-price contracts are based on milestones. Once the client approves a milestone, you’ll be able to withdraw your earnings after a five-day security period.
  • Project Catalog contracts are based on project approval. Once the client approves your Project Catalog contracts, you’ll be able to withdraw your earnings after the five-day security period.
  • Bonus payments are available to you after your client’s payment has been successfully processed and the five-day security period has passed.

To access your earnings, you’ll need to add a payment method and set your tax status.

Get Support

Get Support

Cant find what you are looking for?

Tickets

Ticket

Manage tickets you submitted to customer support team